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FAQs
How do I check my order when it arrives ?
We kindly ask you to check your item while the courier is still with you within a maximum of 10 minutes.
What if I get the wrong or a faulty item ?
Simply return it on the spot with the courier — we’ll handle the shipping cost.
Can I change my mind after ordering ?
Yes, you can return the item to the courier right away — just the delivery fee will apply.
How can I exchange for a different size or color ?
You can request an exchange within 7 days of receiving your order.
Do you offer refunds ?
Once the item is received and paid for, we won’t be able to offer a refund